Ubisoft sees high acceptance for opt-out subtitles
Even in games that ship with subtitles off by default, publisher sees more than half of players turn them on
Sometimes gamers want things spelled out for them. That's one takeaway from a handful of stats released yesterday by Ubisoft accessibility project manager David Tisserand in a Twitter thread about player behavior as it relates to subtitle features.
Tisserand began by noting that 2017's Assassin's Creed: Origins had subtitles off by default, but Ubisoft found that more than 60% of players eventually went into the option screen to turn them on.
He then gives subtitle usage stats for a pair of games released after Origins -- Assassin's Creed: Odyssey and Far Cry New Dawn -- both of which shipped with subtitles on by default. In the most direct comparison, Odyssey, only about 5% of players entered the options to turn subtitles off. For Far Cry New Dawn it was even less common, with about 3% going out of their way to turn them off.
However, Ubisoft hasn't switched to opt-out subtitles across the board. Earlier this year, The Division 2 shipped with subtitles off by default, and Tisserand said 75% of players turned them on at least once. About half of all Division 2 players continue to play with subtitles on.
"Subtitles matter to _everyone_," Tisserand said. "We hope it helps spreading best practices throughout the industry."
For more on the subject, he pointed to an Ian Hamilton talk on the subject from this year's Game Developers Conference.
It would also be great if you had the option to scale subtitles on all games. I'm 44 and my sight isn't getting any better. That's a standard to look forward.
Also, @Oscar, I am a native English speaker and it still took me a good 20 minutes before I could understand what people were saying in Trainspotting.
Unfortunately, games tend to treat cutscenes as "music" so it's only useful for 90% of a game...
Plus, there are many games with made-up words. Honestly, subtitles help me work out what's being said and going on in those instances.
Font size is also a disgraceful omission on most games. At the distance I sit from the TV, despite having perfect vision, many games use a tiny, tiny, indistinct font that just doesn't read well outside of a PC/monitor setup. It's very frustrating.... and, quite honestly, this has been going on since the 360/PS3 era when developers just decided not to support any analogue output from those devices (in terms of usability)...
I bet most games are now tested only on 60" 4K displays and not on any 720/1080 displays. (That's probably not true but then it fails to describe why the current situation is happening)
Edited 2 times. Last edit by James Prendergast on 27th June 2019 8:00pm